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Cultural Heritage Tourism
 

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What Happened Next

A 1997 study funded by AHC, the Arizona Community Foundation, Arizona Office of Tourism, and the Museum Association of Arizona (MAA), produced impressive facts and statistics regarding the condition of cultural heritage tourism in the country at large and the vast potential for an improved economy through cultural heritage tourism that awaited Arizona. AHC took the findings and produced a 16-page booklet that outlined how Arizona is poised for success in the cultural heritage arena, the changes such an initiative could produce, and the need to develop products to help cultural institutions improve their products and market themselves more effectively. The booklet, distributed widely throughout the state to cultural, heritage, tourism, and government entities concerned with Arizona’s economy and quality of life, had the positive effect of convincing some major players to join hands over the cultural heritage tourism table.

Through that study, AHC identified the three key communities that had to be involved in order to advance effective cultural heritage tourism programs: the museum and cultural sites themselves, tourists, and economic development organizations. From there, AHC set out to find appropriate partners to help develop methods and products for each segment.

Working jointly with MAA, using an Institute of Museum and Library Services grant, AHC researched and produced the 48-page workbook, Cultural Heritage Tourism. This guide helps historical and heritage institutions develop cultural-based tourism attractions by addressing topics such as deciding when your community is ready for tourism, knowing if your institution is ready, developing partnerships, developing products to tell your story, marketing and advertising, and where to turn for further assistance.

The preface to the 2000 workbook states “While there exists considerable research supporting the economic and quality of life benefits of cultural heritage tourism... little information is available about how to actually do it…This workbook addresses that void, by identifying issues to consider and offering step-by-step examples, many of them drawn from case studies.”

To reach out to tourists, AHC revised its website, Arizona History Traveler, dramatically improving the online resource to help potential travelers plan a visit to suit their every desire. Natural and cultural attractions are highlighted by clearly defined geographical regions at www.azhistorytraveler.org.

AHC addresses the business end of cultural heritage tourism with its recently produced CD-ROM, Cultural Heritage Tourism: Economic Development and Quality of Life. Narrated by historian Marshall Trimble, the PowerPoint presentation describes how communities can bolster their local economies and nourish their quality of life through effective cultural heritage tourism. Including demonstrations of how cultural heritage sites and businesses can work together to develop jointly beneficial initiatives, the CD-ROM is distributed to chambers of commerce, offices of tourism, convention and visitors bureaus, and other economic development agencies throughout the state. “We’re using this tool to say to these groups, ‘If you’re in tourism and not considering cultural heritage, you could be overlooking something significant in your community,’” says Shilling.

An adjunct to the CD-ROM is a brochure designed by MAA that outlines the economic impact that museums bring to a region. Also from MAA is a 30-second television public service announcement that makes the same case. MAA and AHC encourage the use of these materials by museums and other cultural heritage sites to help them build awareness of their potential economic contributions to the community.


Timeline

  • 1997 - Multiple agencies fund informational booklet to promote economic benefits of cultural heritage tourism
  • 1998-99 - AHC seeks funding and in-kind partners for product and program development
  • 2000 - Cultural Heritage Tourism workbook produced by AHC with support from four state agencies

    MAA produces promotional brochure and PSAs

    CD-ROM presentation completed

    Arizona History Traveler website unveiled
  • 2001 - AHC lobbies legislature for funding on behalf of cultural heritage sites statewide

 

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